Sharon Elimelech | Integrated Facility Management that Delivers Synchronization, Operational Continuity, and Real Impact – Creating True Business Peace of Mind

Integrated Facility Management (IFM) isn’t measured by spreadsheets or dashboards. It reveals itself in moments of disruption — a sudden malfunction, an unexpected event, or a change in security conditions. In those critical moments, the ability to connect people, systems, and data into one seamless operation is what separates smooth functionality from a full-blown crisis.

For nearly six years, Sharon Elimelech has been living those moments. As IFM Service Lead in Field Service at Electra FM, he is responsible for the operational stability of one of Israel’s largest and most complex organizations — Bank Hapoalim. And that’s exactly what he provides. Not passive calm. Not hope-based quiet. Real, reliable peace of mind — built on coordination, leadership, and trust.

But Sharon’s journey didn’t begin in a control room. It started much closer to people in service. He worked in retail, ran his own coffee shop, and later joined a technology support company. Along the way, he learned about rhythm, responsiveness, listening — and most of all, what really matters.

Today, when Sharon speaks about integration, he means something alive. A system that connects control rooms, technicians, IT systems, and vendors — and operates as one. “I’m an integrator,” he says. “My job is to make sure everything the client needs just works. Smoothly, quietly, without background noise. The client should focus on their core business — we handle the rest.”

Behind those words is a constant flow of action: a ticket opens, it’s routed, teams are dispatched, tasks are completed, systems report — all in real time. Sometimes the problem is solved before the client even knows it exists. That’s not luck. That’s working integration.

But Sharon’s work isn’t just about coordination. It’s about people. He’s on site, meeting with bank staff, running walkthroughs, proactive calls, and routine check-ins. He knows that managing complexity requires real presence — not just slides, but showing up.

One moment that brought this home occurred during an emergency operation with the Kolbiya team. Sites were damaged, services were disrupted, and the pressure was on. Suddenly, a delivery arrived at Sharon’s door: a gift box. A handwritten thank-you note from the client. “It was emotional,” he recalls. “Not because it was the first time — but because it wasn’t sent to the company. It was sent to me. That told me we’re not just vendors. We’re real partners.”

That experience isn’t an exception — it’s what Sharon builds every day. A system that listens. One that earns trust over time. In his view, unforgettable service starts with fast response, but it’s measured over time — in presence, transparency, and the ability to reduce uncertainty.

That’s exactly what he does: builds a human-operational infrastructure that holds complexity. When interests clash, he bridges. When flexibility is needed, he redesigns. And he does it with a mindset that everything is personal — but nothing should get personal. “Once I realized the other side wasn’t acting against me, just for themselves, everything changed,” he says. “I started managing differently. Seeing the big picture without taking offense. Seeking solutions, not blame.”

Amid all the responsibility and pace, Sharon holds onto a small daily ritual. Each morning, before the day begins, he writes down three lists: urgent, important, routine. A simple technique — but a powerful anchor that keeps him focused through constant change.

And when he’s not with his partner and kids at home in Hadera, you’ll find Sharon riding mountain bikes, at spin class, or diving into the deep. In those moments of motion, exertion, or silence — he learns something essential about leadership. About planning ahead. About breathing under pressure. About sensing what lies beneath the surface.
“Just like in diving,” he says, “you need to stay calm, think three steps ahead — and find clarity in the middle of complexity.”

When asked to define the essence of IFM, Sharon pauses, then answers quietly:
“To give the client peace of mind. Real peace of mind. So they can do what they’re best at, wholeheartedly — knowing we’re already there.”

And the final words he chooses to end the conversation? They’re not a slogan. They’re a roadmap: Forethought. Partnership. Transparency. An open mind. From there — the sky’s the limit.