News

Electra FM Expands Its Operations: To Manage Maintenance Services for Approximately 160 WIZO Day Care Centers

22 July 2026
  • Building a Stellar Customer Experience
  • Building Maintenance
  • Customer Experience
  • Field Service Division
  • חטיבת השירות הנייד
  • מוסדות חינוך

Managing a nationwide maintenance operation requires a combination of professional expertise, high availability, and consistent service delivery across hundreds of active sites. As part of its continued growth, Electra FM will provide maintenance services for approximately 160 WIZO day care centers throughout Israel.

The services will be delivered by Electra FM’s Field Service (FS) Division, which specializes in nationwide maintenance solutions. The division provides professional services across more than 20 areas of expertise through mobile service teams, a 24/7 command and control center, and advanced technological systems for managing and monitoring service requests.

As part of the selection process, the Field Service Division presented its operating model, management capabilities, and work methodology, with a strong emphasis on professionalism, customer experience, availability, transparency, and quality control throughout the entire service lifecycle. Its structured approach and proven ability to manage a large-scale service operation in a synchronized and efficient manner were among the key factors that led to Electra FM’s selection.

The engagement process was managed, and the agreement was signed under the leadership of Benny Kaplan, Procurement Manager of Electra FM’s Field Service Division, who led the process on behalf of the company.

The agreement was signed in April 2026 and came into effect on May 1, 2026. In its initial phase, the project covers maintenance services for approximately 160 WIZO day care centers across Israel, with the option to expand the engagement to include boarding schools and additional WIZO facilities.

The project further strengthens Electra FM’s growing nationwide maintenance operations and demonstrates the company’s ability to manage complex service networks through professional expertise, advanced work processes, and customer-focused service solutions.

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