Katia Borodin

Electra FM Launches a Unique Program to Strengthen Its Safety Culture

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Safety is more than an organizational value. It is a way of working that guides every decision, every process, and every activity in the field. Guided by this approach, Electra FM has launched a unique program to strengthen its safety culture across the organization. The initiative is designed to deepen the organization’s safety mindset, reinforce both personal and managerial accountability, and establish a high professional standard at every site and in every task.

Service Calls in 2026: The New Service Experience

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Guests: Idit Shani and Sharon Elimelech
A conversation about the transformation of the service call landscape, the shift from reactive fault handling to service experience management, and the importance of transparency, proactivity, continuous communication, and the use of technology and data to enhance the customer experience and ensure operational continuity.

World Refrigeration Day: How the HVAC Industry Is Preparing for the Next Generation of Refrigerants

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Cooling and air conditioning systems are among the most critical infrastructures in modern buildings. They directly impact operational continuity, occupant comfort, energy consumption, and the overall reliability of a facility. For Electra FM, which manages and maintains complex systems across a wide range of sites, the refrigeration and air conditioning sector is an integral part of its ability to provide clients with a safe, stable, and efficient working environment over the long term.

Upgrading Critical Electrical Systems at the Ministry of Finance Site

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When it comes to critical electrical systems, there is no room for compromise. Following its appointment as the facility management provider for the Ministry of Finance site, Electra FM led a complex engineering project to upgrade the site’s core electrical infrastructure while maintaining operational continuity, safety, and full system reliability in a sensitive environment operating 24/7.

When Service Becomes Strategy

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Guests: Idit Shani and Daniel Milo
An overview of the changes reshaping the world of FM, and the role of technology, user experience, and client partnership in creating business value.